Refund policy
At Great Lakes Anglers Co, we strive to provide you with quality products and exceptional service. To maintain the efficiency of our operations and offer you the best possible experience, we have established the following return policy:
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Returns or Exchanges:
- We do not accept returns or exchanges on on coffee. All sales are final.
- All merch products have a 14 day return/exchange window. All items must be in unused condition with all tags and labels still attached and in their original packaging.
- We do not accept returns or exchanges on on coffee. All sales are final.
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Cancellations:
- Cancellations are accepted within 1 hour of placing an order. Please contact our customer service team immediately if you wish to cancel your order.
- Cancellations are accepted within 1 hour of placing an order. Please contact our customer service team immediately if you wish to cancel your order.
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Damaged or Incorrect Items:
- In the rare event that you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order. We will work diligently to resolve the issue.
- In the rare event that you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order. We will work diligently to resolve the issue.
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Contact Information:
- For cancellations or to report damaged/incorrect items, please reach out to our customer service at info@greatlakesanglersco.com or text 989-262-9797.
Thank you for your understanding and cooperation. We appreciate your support of Great Lakes Anglers Co.